You can download the latest inverter data sheet directly from the product page on our website. Each product page includes technical specifications, user manuals, installation guides, and warranty details

The right inverter depends on your solar plant capacity, load requirement, site conditions, and application type. You can contact our sales or technical team for guidance.

Yes, all Ksolare inverters come with a standard warranty period. Warranty duration may vary depending on the inverter model and project type.

You can view the complete product list in the “Products” section of our website.

Yes, brochures for all major inverter models are available for download on the respective product pages.

Yes, Ksolare offers customized solutions based on project requirements, load type, and customer needs

You can raise a service request through the “Service Support” section on our website by submitting your inverter serial number, installation details, and issue description.

To raise a service ticket, please keep the following details ready: Inverter model number Inverter serial number Site name and location Installation date Fault code or issue description Photos or videos of the issue, if available Contact person name and mobile numbe

Our support team usually responds within 24 to 48 working hours after receiving complete information.

Once your ticket is raised, you will receive a ticket number by email or SMS. You can use that number to track the status with our support team.

First, check whether the inverter display is ON, all AC/DC connections are proper, and the input voltage is available. If the issue continues, contact your EPC contractor, dealer, or installer first.

For any faulty inverter issue, please first contact your EPC contractor, dealer, distributor, or installer who supplied the product. They can perform the initial inspection and basic troubleshooting.

If the issue is not resolved by the EPC contractor, dealer, or installer, you can contact Ksolare service support team for further assistance.

No, inverter repairs and part replacements should only be performed by authorized service engineers. Unauthorized repairs may void the warranty.

Please note down the fault code displayed on the inverter screen and share it with the support team while raising the ticket.

There can be several reasons such as: No solar input from panels Low sunlight conditions AC grid failure Loose wiring connection Internal inverter fault Fault code or protection mode activation

Grid-related faults may occur due to unstable voltage, frequency variation, loose wiring, or power fluctuations at the site.

This may happen due to no DC input from solar panels, blown fuse, loose connection, or internal hardware fault.

The warranty covers manufacturing defects and technical failures under normal operating conditions.

The warranty does not cover: Physical damage Fire, flood, or lightning damage Improper installation Unauthorized repair Damage due to incorrect wiring Damage caused by rodents, insects, or external factors

To claim warranty, please raise a support ticket and provide the inverter serial number, invoice copy, installation date, and issue details.

Yes, installation manuals are available on the product pages of our website.

Yes, Ksolare provides commissioning support through authorized engineers and channel partners.

Yes, Ksolare regularly conducts technical training and product sessions for EPC contractors, dealers, and installers.

The electricity generation depends on the system size, sunlight availability, and installation location. On average, a 1 kW solar system can generate around 4 to 5 units of electricity per day in India. Our experts analyze your energy consumption and design a system that meets your requirements efficiently.

The average payback period for a solar system is usually 3 to 5 years, depending on the system size, electricity tariff, and available government subsidies. After this period, the electricity generated is essentially free, helping you save significantly on electricity bills.

Yes, solar panels can still generate electricity during cloudy weather, but the output may be lower. During power cuts, a grid-tied system automatically shuts down for safety. However, if you install a hybrid or battery-based solar system, you can still use stored solar power.

Solar panels require very minimal maintenance. Cleaning the panels every 2 to 3 weeks to remove dust and dirt helps maintain efficiency. Regular system checks by professionals ensure optimal performance and long-term reliability.

Yes, the Government of India provides subsidies for residential rooftop solar systems under various programs. The subsidy amount depends on the system capacity and location. Our team also assists customers in applying for and claiming the available government incentives.

You can contact Ksolare support through: Website service form Customer care number Support email Authorized dealer or EPC partner

Our support team is available during standard business hours from Monday to Saturday.

Yes, remote support is available for many inverter issues through call, video call, or online troubleshooting assistance